Assistance
Assistance
A large amount of documentation
A first level of help is provided through various documents in the 'Documentation' section. We encourage you also to read through the user manuals that can be downloaded in the 'Download' section.
Frequently Asked Questions
The FAQ has been prepared based on the feedback received from users, and the issues that they encounter most frequently. This will be updated regularly based on the reply we get in the forum.
Forum
If none of the above answers your question, several sections of the forum are dedicated to questions of various parts of the TELEMAC suite. Feel free to post questions, feedback and suggestions. The questions are answered by moderators and by felow experienced TELEMAC users. Equally, if you know the answer to a question, feel free to provide help to the community, and have your karma grow.
Customised support and services
Should you wish to contact a particular organisation to receive customised support and services, the following members of the TELEMAC-MASCARET consortium provide a wide range of services:
| Training | Support | Development | |
| HR Wallingford (This email address is being protected from spambots. You need JavaScript enabled to view it.) | Yes | Yes | Yes |
| Artelia-Sogreah | Yes | Yes | Yes |
In addition, the following third-party organisations also provide a range of services:
| Training | Support | Development | |
| Ingerop ( This email address is being protected from spambots. You need JavaScript enabled to view it.) | Yes | Yes | Yes |
| INPT | Yes |
